u/Witty_Consequence320

So I’ve had this thing since march and it’s not charging after its first charge. I’ve contacted handy and after a long wait I provided all the information they wanted and no response. I have done everything required hard resets updates right charger etc etc and it’s doesn’t charge and they don’t respond so what do I do now ?

Is it a section 75 charge back as I paid by credit card ?

I want it to work and I want customer service but if they don’t respond what can I do other than a chargeback ?

Glad I’ve still got the handy one as well as this expensive brick.